Internal Audit Process

Internal audits verify that our QMS processes are implemented, effective, and compliant with ISO 9001 requirements.

Audit Frequency

• Full QMS audit — annually (Q2)
• Process spot-checks — quarterly
• Document compliance checks — continuous (automated via CI)

Audit Phases

1. Planning

• Define audit scope and objectives
• Select audit team (independent of audited area)
• Prepare audit checklist based on ISO 9001 clauses
• Notify auditees minimum 2 weeks in advance

2. Execution

• Opening meeting to present scope and timeline
• Document review and evidence collection
• Interviews with process owners
• Observation of activities where applicable

3. Reporting

Findings are classified as:

Classification	Description
Major NC	Failure to meet a QMS requirement
Minor NC	Partial fulfillment of a requirement
Observation	Potential improvement opportunity
Positive Finding	Best practice worth documenting

4. Corrective Action

For each Major or Minor NC:

1. Root cause analysis (5-Why or Ishikawa)
2. Corrective action plan with owner and deadline
3. Implementation evidence submitted within agreed timeframe
4. Verification by audit team

Audit Records

All audit reports, checklists, and corrective action logs are stored in this wiki under /quality-management/audit-records/ and archived in the company SharePoint.